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              Privacy Policy – Shivshaktimetals.in

Last Updated: 15 nov. 2025

Welcome to Shivshakti Metals (“we”, “our”, “us”).

We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website shivshaktimetals.in or contact us.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address

b) Order Information

  • Products purchased
  • Payment-related details (processed securely through our payment partners — we do NOT store card/bank details)
  • Delivery information

c) Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Cookies to improve user experience

2. How We Use Your Information

We use your information for:

  • Processing and delivering your orders
  • Providing customer support
  • Sending order updates and confirmations
  • Improving our products and website experience
  • Marketing communication (only with your permission)

3. Sharing of Information

We do NOT sell, trade, or rent your personal information.

Information may be shared only with:

  • Delivery partners (for shipping your order)
  • Payment gateways (for secure payments)
  • Service providers who help us run the website (analytics, hosting, etc.)

All partners follow strict data protection standards.

4. Data Security

We follow industry-standard security measures to protect your personal data.

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute protection.

5. Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Understand user behavior
  • Provide a better shopping experience

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or updates
  • Request deletion of your data
  • Opt-out of marketing messages

To exercise these rights, contact us at 9421745152 or [your email ID].

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with the “Last Updated” date.