Terms and Conditions

Product Quality: We take great care in ensuring that all our brass murti are of high quality and crafted with exquisite attention to detail. However, as these items are handmade, there may be slight variations in size, weight, and design. Please bear this in mind when making a purchase.

Prices: Our prices for brass murti are competitive and subject to change without prior notice. We reserve the right to revise our prices as necessary.

Payment: Payment for all wholesale and retail purchases must be made in full at the time of purchase. We accept cash, credit/debit cards, and online payments.

Shipping: We offer shipping for our retail customers at an additional cost. Shipping charges will be calculated at the time of purchase and will depend on the destination and weight of the items. We will ship the items to the address provided by the customer at the time of purchase.

Returns and Refunds: We do not offer refunds or exchanges for any wholesale or retail purchases. However, if you receive a damaged or defective item, please contact us within 24 hours of receipt, and we will do our best to resolve the issue.

Order Cancellation: Once an order has been placed, it cannot be canceled or modified. We encourage our customers to carefully review their order before making a purchase.

Privacy Policy: We respect your privacy and do not share any personal information provided by our customers with third parties. All personal information collected by us is used solely for the purpose of fulfilling customer orders.

By purchasing from Shivshakti Metals, you agree to abide by these terms and conditions. If you have any questions or concerns, please feel free to contact us.